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Dear EO Garu,

I have recently visited Tirumala and had a very good darshan of the Lord and enjoyed every moment of my trip. I want to appreciate the commendable job TTD is doing. Things have improved a lot and I can see TTD wants to help devotees in every step.

In spite of that I had to encounter a problem. I just want to share my experience so that no body else should have to go through that.


My Cell phone got stolen in Srinivasam Complex – Tirupathi
When I stayed overnight in Srinivasam complex, some body stole my cell phone while I was sleeping. Even though I had a wonderful trip, this left me with one bad taste. When I realized my phone was stolen, I went and asked a TTD representative about how to lodge a complaint about lost cell phone. His response was, go and talk to police. Subsequently I went to Police person, he directed me to talk to his officer. When I met his officer, his response was why you were careless with cell phone first place. He finally lectured me with how to be careful. He finally said go and talk to TTD.

Hence going round and round I had found no help in lodging a complaint against theft. I thought of going to nearest police station, but my darshan time was approaching. Hence I could not go to Police Station. Finally I came home with out filing any complaint. I am pretty sure this may not be just my problem alone, it sounds like several devotees have their stuff stolen on daily basis.

Suggestion:
a) Improve security in Srinivasam by adding camera’s
b) Provide easier access to devotees for lodging complaints regarding lost or stolen items.

I am sure as a highest authority in Tirumala, you would be able to take care of such things. I am sure Lord will bless you all for all the good things you guys are doing.


With Regards.

Vijay Badam
NRI – USA
Vijay <vijay@biwer.com>

--- OM NAMO BAGAVATE VASUDEVAYA ---


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